Privacy Policy

Last updated: 4 April 2026

This Privacy Policy explains how we collect, use, and protect your information when you visit https://createwebdesign.org/ or work with us.

1. Who We Are

Create Web Design provides website design and related digital services.

Contact:
Adrian Griffiths (Ady)
Create Web Design
infocreatewebdesign.org

2. Information We Collect

We may collect and process the following data:

  • Contact information – name, email address, phone number
  • Project information – images, videos, branding assets, and written content you provide
  • Technical data – IP address, browser type, device information
  • Usage data – pages visited, time spent on site, and interactions

3. How We Use Your Information

We use your data to:

  • Respond to enquiries
  • Deliver web design and creative services
  • Create and manage design assets
  • Store and manage project files
  • Improve our website and services
  • Comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing (UK GDPR)

We rely on the following legal bases under UK GDPR:

  • Contract – to provide services you have requested
  • Legitimate interests – to run and improve our business, manage client relationships, and maintain records
  • Consent – where required, such as for marketing or recording video calls

You may withdraw consent at any time.

5. Video Calls and Recordings

We may communicate using:

  • Zoom
  • Google Meet

Video calls may be recorded only with your explicit consent. You will always be informed beforehand and can choose not to be recorded.

6. Design & Creative Tools

We use professional tools to create client work, including:

  • Canva
  • Adobe Creative Cloud

Your materials are processed within these tools solely for delivering your project.

7. Third-Party Services

We use trusted third-party providers, including:

  • Loom
  • Google Workspace
  • Dropbox
  • iCloud

and other software providers

These providers may process and store data outside the UK. We take reasonable steps to ensure appropriate safeguards are in place.

8. Website Tracking & Cookies

This website may use cookies and similar technologies to:

  • Ensure the site functions correctly
  • Understand how visitors use the website
  • Improve performance and user experience

This may include basic analytics or WordPress plugins that collect anonymised usage data (such as page visits and interactions).

Where required, you will be asked for consent before non-essential cookies are used.

You can manage or disable cookies through your browser settings.

9. Data Storage and Security

We take appropriate measures to protect your personal data, including secure storage and restricted access.

However, no online system is completely secure.

10. Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent where applicable

To exercise these rights, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact

Adrian Griffiths (Ady)
Create Web Design
infocreatewebdesign.org